Privacy Policy
Web For Tradies (“we”, “our”, “us”) is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
1. What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.webfortradies.com.au, from media and publications, from other publicly available sources, and from cookies. We don’t guarantee website links or policies of authorized third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
2. Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive information will be used by us only:
•For the primary purpose for which it was obtained
•For a secondary purpose that is directly related to the primary purpose
•With your consent; or where required or authorized by law.
3. Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
4. Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances, including the following:
•Third parties where you consent to the use or disclosure; and
•Where required or authorized by law.
5. Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
6. Access to your Personal Information
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Web For Tradies will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
7. Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
8. Direct Marketing
We may use your Personal Information to provide you with direct marketing material, newsletters, and information about our services or events. You can opt-out of receiving marketing communications from us by contacting us or by using the unsubscribe link in the marketing emails.
9. Cookies
Our website uses cookies to enhance your experience. Cookies are small data files placed on your device to track how you use our site, understand your preferences, and improve our services. You can set your browser to refuse cookies, but some parts of our site may not function properly without them.
10. Changes to this Privacy Policy
This Privacy Policy may change from time to time and is available on our website. We will notify you of any significant changes to this policy.
11. Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Web For Tradies
Level 3/480 Collins St, Melbourne VIC 3000
115 Pitt St, Sydney NSW 2000
Level 9/307 Queen St, Brisbane QLD 4000
(03) 4708 4144